FAQ
Frequently Asked Questions (FAQ)
Welcome to Next Venture Apparel! We’re here to help you gear up for your next adventure. Below are some commonly asked questions about our products, orders, shipping, and more.
1. What is Next Venture Apparel?
Next Venture Apparel is a lifestyle clothing brand built for those who live boldly and ride harder. Inspired by the electric dirt bike culture and urban adventure scene, our gear blends streetwear aesthetics with performance and comfort.
2. Where are you based?
We’re proudly based in Atlanta, GA, with a community of riders, creatives, and adventurers nationwide.
3. What type of products do you sell?
We specialize in:
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Graphic T-shirts
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Hoodies & Sweatshirts
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Adventure-Ready Streetwear
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Limited Edition Drops
All items are designed with the e-bike and street culture in mind.
4. What sizes do you offer?
Most of our clothing ranges from XS to 3XL, depending on the item. Please check the Size Guide on each product page to ensure the best fit.
5. How do I care for my apparel?
To preserve quality and fit:
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Wash cold, inside out
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Hang dry or tumble dry low
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Avoid ironing directly on prints
6. When will my order ship?
Orders are typically processed within 2–4 business days. Shipping times vary depending on your location:
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Standard U.S. Shipping: 3–7 business days
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International Shipping: 7–21 business days
You’ll receive a confirmation email with tracking information once your order has shipped.
7. Do you ship internationally?
Yes, we ship worldwide! International shipping rates and delivery times will be calculated at checkout.
8. What is your return & exchange policy?
We accept returns or exchanges on unworn, unwashed items within 14 days of delivery.
To start a return, please email us at contactus@nextventureapparel.com with your order number.
9. What happens if my package is lost or stolen?
Next Venture Apparel is not responsible for lost or stolen packages after they’ve been marked delivered. If this happens, please reach out to your local carrier or email us — we’ll do our best to help.
10. How can I collaborate or become a brand ambassador?
We’re always looking for adventurers, riders, and creatives to join the Next Venture movement.
If you're interested in collaborating or becoming a brand ambassador, send us a message at contactus@nextventureapparel.com with your socials and a bit about you.
11. How can I contact customer service?
You can reach us anytime at contactus@nextventureapparel.com. We typically respond within 24–48 hours (Mon–Fri).
12. Do you offer bulk orders or custom branding for groups?
Yes — for teams, clubs, or custom runs of merch, please email sales@nextventureapparel.com with the details of your request.